COVID-19 Telephone Consultations Services
Kialla Medical Clinic is pleased to offer COVID-19 Telephone Consultation Services to ensure continued healthcare support during these uncertain times. This service allows patients to receive medical advice without needing to visit the clinic in person, making it a safe and convenient option.COVID-19 Telephone Consultations at Kialla Medical Clinic
In our ongoing commitment to safeguard the health of our doctors, staff, and valued patients, Kialla Medical Clinic has introduced telephone consultations. This service is designed for patients who prefer not to visit the clinic in person during these challenging times, or for those who are unable to do so.
How to Book a Telephone Consultation
Patients in need of prescriptions, or those who do not require a physical examination, can easily schedule a telephone consultation. You can book these appointments in two convenient ways:
- Online Booking: Use the HotDoc service to select a suitable time for your consultation.
- Phone Booking: Call us directly at Kialla on (03) 5823 5446 to arrange a time for your doctor to contact you.
All telephone consultations are bulk-billed, ensuring they are accessible to everyone without financial burden.
For Patients Without Symptoms
If you are feeling well and are not experiencing symptoms such as a cough, sore throat, or fever, we encourage you to continue making your appointments to visit the clinic. Our premises are maintained with the highest standards of cleanliness and safety to protect your health.
For Patients With Symptoms
If you exhibit symptoms like a cough, fever, or sore throat, it is crucial that you do not come to the clinic without prior consultation. Please call us first to discuss your symptoms with our team. This step helps us provide you with the appropriate guidance and ensures the safety of everyone at the clinic.
At Kialla Medical Clinic, we are dedicated to providing you with continuous healthcare support, especially during the COVID-19 pandemic. We understand the importance of adapting our services to meet your needs while ensuring the safety of our community. Whether through a telephone call or a visit to our clinic, we are here to care for you.
